Payment for products is made exclusively by credit or debit card, bank account deposit, or PayPal. After completing the order, the customer receives an informative e-mail confirming his order. Orders for which payment has not been confirmed within two working days are automatically cancelled. In the event that, after receiving the order, the customer wishes to return the products. Our website complies with European and Greek consumer protection legislation. Plant returns have special return conditions because they are living organisms that cannot be considered common consumer products. In this case the buyer is responsible for shipping costs to the company and the plants must be returned within three days from their receipt in their original packaging unused to be accompanied by a legal document that has been issued and in their original condition. Refunds are made within 10 days after receiving the products and of course after checking their quality No refunds will be made on a product that has been damaged in any way, used, delayed due to weather conditions OR due to the buyer providing incorrect shipping information on the order form, (such as address OR phone number)
Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, make sure that you have fully understood them and that you are in complete agreement with them without reservation.
Terms of use
hellenicorchids.gr reserves the right to unilaterally modify or freely revise the terms and conditions of transactions made through the online store, whenever this is deemed necessary, and undertakes the obligation to inform consumers of any change through the pages of this online store.
Information & Products
hellenicorchids.gr is committed to the accuracy, truth and validity of the information listed in our online store, both for the identity of the company and the transactions provided. In case of any change, alteration of the information provided and to avoid mistakes (by mistake) in the registration and to inform each user, our company will make every effort to update the system immediately.
Limitation of Liability
Hellenicorchids.gr, in the context of transactions in the online store, is not obliged to pay compensation for any damage or loss that may arise from the cancellation of orders, their non-execution or delay in their execution for any reason. Our online store provides the content (information, photos, illustrations), products and services available online as sent by the respective manufacturing companies and we are in no way responsible for any legal, civil or criminal claims nor for any damage (positive, special or cumulative, which indicatively and not restrictively, disjunctively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, etc.) from website visitors or third parties for a reason that has in relation to the operation or non-operation and/or use of the website and/or failure to provide services and/or information available from it and/or any unauthorized interventions by third parties in products and/or services and/or information available Through him.
Intellectual Property Rights
All the content of the online store, including distinctive titles, marks, images, graphics, photos, designs, texts, etc. constitute the intellectual property of the Company and are protected according to the relevant provisions of Greek law, European law and international conventions as well as/or intellectual property of third parties for which the Company has obtained a license to use for its own exclusive needs and for the operation of online store. Any copying, transfer or creation of a derivative work based on this content or misleading the public about the actual provider of the online store is prohibited. Reproduction, republishing, uploading, communication, dissemination, transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written consent of the Company or any other copyright holder. The names, images, logos and distinguishing features that are listed and describe the online store with the trademark www.my-strass.gr or the products and services of the Company or third parties, are assets of the Company or third parties respectively, protected by applicable trademark laws. Their use in the online store does not under any circumstances grant a license or right to use them by third parties.
User responsibility
The user/customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and commercial ethics. He is obliged not to use the online store with the brand hellenicorchids.gr for:
a) send, post, e-mail or otherwise transmit any content that users do not have a right to transmit under the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed as part of working relationships or covered in confidentiality agreements)
b) send, publish, e-mail or otherwise transmit any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any third party of any kind
c) send, post, e-mail or otherwise transmit any material that contains software viruses or any other codes, files or programs designed to disrupt, cause
impairing, destroying or impairing the operation of any computer software or hardware
d) intentional or unintentional violation of applicable laws or regulations
e) harassing third parties in any way
g) collecting or storing personal data about other users
Copyright
The entire content of our online store (except for those elements belonging to third parties, e.g. copyright of third parties, partners, agencies, etc.), i.e. indicative and not limited to the texts, photographs, designs, commercial and financial data, the programs, all kinds of files, marks/logos, the layout (lay-out) of our online store, etc. are the subject of intellectual property of the company and are protected by the relevant provisions of Greek, European and applicable international law contracts, on intellectual property.
Under no circumstances should their appearance and display in our online store be taken as a transfer and/or assignment of a license and/or right to use them. Based on the above, therefore, total or partial copying, distribution, transfer, processing, storage, reproduction, republishing, modification and any related action on the above data is expressly prohibited, without the express prior written consent of the company.
Otherwise, the above actions may constitute an infringement of the intellectual/industrial property rights of the company, which reserves the right to claim any positive and consequential damage caused to it in accordance with the provisions of current legislation.
The user/consumer/visitor/member of our online store accepts and acknowledges that the company has the possibility of commercial exploitation (either by itself or by third parties) of all the data displayed in our online store as well as the modification of these data at any time wishes with or without prior notice to users/consumers/visitors/members of our online store.
Links – Links to other websites
The links (links) included in the online store lead to pages of the store or in some cases lead the user to go from it (the online store) to websites of third party providers, companies, etc. These linked websites are not under the control of the Company and the Company bears no responsibility for the contents of any such website or any link contained in a linked website, or any changes and/or updates to such websites. The Company is not responsible for internet broadcasts or any form of transmission received from any linked website. The Company provides these links in its online store only to facilitate the use of the online store, their use is not mandatory for the visitor/customer and the fact that they are included in the online store does not indicate that the Company approves or accepts their content .